who’s on first
If you’ve ever wondered why tech support people are cranky, here’s probably the conversation they had right before you called. This is an actual transcript of a conversation between the service desk and end user yesterday:
User: I can’t long in
Tech: What does it say on your screen when you try?
User: ”Locked out” or “invalid password something……”
Tech: Ok, I unlocked your account, please type in your password again
User: What password?
Tech: The password you normally type into this login screen
User: My new one or the old one?
Tech: Did you change your password recently?
User: No
Tech: Type in the last one you used to get logged in
User: I don’t know what that is?
Tech: I’ll just reset it to the default password; use Ab1234.
User: Ok, so Ill type in my old one.
Tech: No, type in Ab1234
User: Ok, I’m in. So what password will I use?
Short and fast one today. I had to work this last weekend so I didn’t get a head start on posting for this week, which is normally how I put out multiple posts that are actually funny.
| Print article | This entry was posted by jeff on January 19, 2010 at 6:35 am, and is filed under blog. Follow any responses to this post through RSS 2.0. You can leave a response or trackback from your own site. |
about 7 months ago
I go through this pretty much every day. Unfortunately, I’m usually the dumbass who doesn’t know the password.
about 7 months ago
You should totally start resetting passwords to:
d1u2m3b4a5s5s
Just sayin.
You know people wouldn’t get it.
about 7 months ago
Stupid people.
Passwords are meant to be written down on post-its and stuck to your computer screen.
Geez.
No wonder he forgot.
about 7 months ago
No kidding, better yet, like I do, get those neat label makers and paste them on your computer.
about 7 months ago
Its a wonder they were even able to turn the computer on.
Maybe they should tattoo their passwords on them somewhere. I had a student a few years back who got her social security number tatted on her. Said that her mom wanted her to do that incase her body needed to be identified. She also had her birthdate on her….
about 7 months ago
I had to have some work done on my desktop at the same time I was out of town. The pc mechanic didn’t know my password so he did his pc magic and bypassed the pw. Then he gave me a new one. My password is now password. Now if I can just remember how to spell it…
about 7 months ago
Why doesn’t everyone just use the word “password” as their password. Then no one would forget, and if they did, they could just ask the person next to them and they would remind him. Brilliantly simple, no?
And they said I was an idiot in high skool. I shure showed them.