Badly Drawn Monsters
A site of nerdery, life, geekism, and monsters
honk honk
Mar 5th
I’m not bragging here, but this is probably the best compliment I’ve gotten from a customer.
After getting a printer that hadn’t worked for years to print out pictures, she told me (in heavy accent), “Oh my thank you so much! I am going to build a temple for you in India!”
I had to restrain myself from doing the Bill Murray, “…so I got that goin’ for me…which is nice.” http://feeds.feedburner.com/ThisIsWhyYourHoldTimeIsSoLong
equations
Mar 3rd
I apologize in advance for this one, as it probably is only funny to technicians and people I work with.
This is the equation of how hardware can be more easily identified:
TV = MonitorMonitor = ComputerComputer = NeowareNeoware = ModemModem = Jet DirectJet Direct = I don’t see one of those
By the transitive property, computers don’t exist. http://feeds.feedburner.com/ThisIsWhyYourHoldTimeIsSoLong
like a confused college freshman, it goes both ways
Mar 3rd
her: “My keyboard isn’t working and the lights for Capslock and Numlock won’t light up”
me: “Alright, it sounds like it may not be connected to your computer. Can I get you to find the cable that comes out of the keyboard and tell me where it plugs in?”
her: “OK (noises of stuff being moved around) hmmm, well it looks like it just goes into plastic”
me: “Um, what?”
her: “Yeah, the cord just kind of goes into plastic, and I can’t see the plug. Did it come loose inside of there maybe?”
me: “….are you looking at the computer or the keyboard?”
her: “The More >
well thanks i guess
Jan 29th
why start now
Jan 28th
The technician next to me just gave me this gem:
user: “Wait, this isn’t going to require me to think? I don’t like to do work that makes me think”
Either this person is the smartest human being ever of all time, or she’s the village idiot; there is no in between on this one.
Logically, think about it.
That is, if you’re not opposed to doing some thinking. http://feeds.feedburner.com/ThisIsWhyYourHoldTimeIsSoLong
vocabulary of common things
Jan 23rd
Related to me by coworker:
him: “Where does the network cable plug into?”
user: “Into the….yeah.”
him: “Was that the wall?”
user: “Yeah, this thing.”
him: “What is ‘this thing’? Is it a wall?”
user: “Um, oh yeah.”
After connecting the network cable, she then has questions about printing.
user: “So, do i need paper in the printer to print?”
him: “Yes, you need paper”
I think there were a number of better responses here that he could have gone with:“No, this model prints on tortillas, so you better get some of those”“NO! You NEVER put paper in a printer! Are you crazy?!”“Only if you want to be able to More >
full force stupidity
Jan 20th
Today has been epic.
Description of problem from ticket #1:client has new USB printerclient also has USB mouse and keyboardclient only has two USB ports on PCclient reporting issue with keyboard not working at all
Description of problem from ticket #2:client reporting extreme network performance issues for the last houradvised this is due to many people streaming video to watch the presidential inauguration onlineclient became irate and told me to fix itadvised client I would be unable to fix it but it should improve when the inauguration is overclient asked for my supervisor
Description of problem from ticket #3:software rep called in trying More >
’09 just looks weird
Jan 6th
I have not abandoned ye, bloggosphere. I have just been busy with other things. No, of course not, there isn’t anyone else! That’s crazy talk, I haven’t been seeing another blog, you’re crazy badlydrawnmonsters.
OK FINE! I admit it, I have a new time drain in my life, and its name is WEDDING.
Our original plan was for summer of next year. Then things fell into place, and we decided to move it up to summer of this year. This really isn’t that big a deal, except now I have an unexpected hobby.
We divided up the tasks for this wedding, and I More >
now we do armed robbery
Dec 29th
I’ve had variations on this, but nothing this ridiculous:
A technician here received a call from a lady who was full-on distraught and it took awhile to figure out what she was asking. She was very upset that we were taking her money, and she was begging and pleading with us to stop. The technician keeps trying to determine what she is talking about, and she says that we keep taking money out of her 401(k).
So there’s a few different routes at this point. Our company technically is publicly traded, but only in Canada, so it’s doubtful that she was invested More >
