A site of nerdery, life, geekism, and monsters
Posts tagged nice try
revenge
Apr 21st
“Hi, my boss needs his password reset, can you do that?”“Actually no, due to security constraints and rules with federal regulation in our industry, it is strictly against the rules to give out password information to anyone other than the person whose account it is”“But I know his password, can you reset it?”“No”“He’s really busy and doesn’t have time, can you just do it this time?”“No”“I’m his assistant, I should be able to reset his password”“No. Is he there right now?”“Yes! He’s right here!”“Can I talk to him and then I can reset it?”“Um…no, he’s….busy….”“Have him call us when he’s More >
well thanks i guess
Jan 29th
why start now
Jan 28th
The technician next to me just gave me this gem:
user: “Wait, this isn’t going to require me to think? I don’t like to do work that makes me think”
Either this person is the smartest human being ever of all time, or she’s the village idiot; there is no in between on this one.
Logically, think about it.
That is, if you’re not opposed to doing some thinking. http://feeds.feedburner.com/ThisIsWhyYourHoldTimeIsSoLong
emails with a friend
Oct 30th
first email:“Hi Jeff, I just got a wireless card for my computer, and how do I hook it up? It’s a [name brand] card and its supposed to go in my computer somewhere. How do I get it in there? Glue or something? ”
response:“Hey Dani, ok, so first you have to take the side of the case off, there should be some screws you have to undo and then the side panel should come off. Then, in the lower left corner, you should see some empty slots. That’s what you have to push the card into. First though, you have More >
problems that aren’t
Oct 24th
I had the privilege of speaking to the gentleman who is the root of the expression “Asshat”.
I rarely get mad at any users; most often the errors that they have are due to lack of knowledge on how to do something. This does not mean that they’re stupid or bad people, but that they just haven’t had the opportunity to learn something yet. This can be turned in your favor by teaching them what happened, and usually this makes everyone happy as kittens in a sunbeam.
This gentleman is the asshat that has “problems” that are “your fault” and has no More >
do you see any wires?
Oct 7th
At my last job, I sat next to a lady that wasn’t the most tech-savvy. Everyone there had laptops, which we plugged into docking stations every day at work and took home. Why we took them home, I’m not entirely sure. Nobody did work at home. The only theory I have is they were afraid of someone breaking in at night and stealing laptops that were several years old and would go for approximately $6 on the black market.
One day she turns to me and the following conversation ensues:
“Hey Jeff, I have this box that keeps popping up. How do More >
networking
Oct 1st
I received a call from a lady who moved her computer to the other side of the office (uh oh) and had to unhook all the cables from her equipment to do so. She assured me that yes, the cable was long enough to reach the jack on the far side of the room. Also yes, she had plugged everything back in the same way before she moved it. She had a networked printer, which required an external network card to work, all of which plugged into a switch. This is how it looked before it was moved:
I was More >
